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Quick answers

All questions

How does a video consultation work?

Easily and comfortably from home. Book a time that suits you in your patient portal, and at your appointment simply join the video consultation right there in the portal, on your phone, tablet or computer. No app needed. All you need is a stable internet connection and a quiet place where you can talk openly.

Do I need blood tests before my first appointment?

No. If you have recent results, you’re welcome to upload them to your patient portal beforehand. Which further tests make sense is decided together in your consultation, based on what we discuss. You then have your blood taken at a lab near you and pay the lab fees directly to the lab.

Can I book from outside Germany?

Yes, you can book from anywhere in the world. Consultations take place online, in English, German, Greek or Romanian. Please note that our prescriptions are valid within the EU.

Is my treatment covered by health insurance?

We are a private clinic, so whether your insurance covers the costs depends on your policy. As our practice operates from Cyprus, we don’t issue invoices according to the German fee schedule (GOÄ). You’ll receive a detailed invoice that you can submit to your insurer.

What if I need to cancel or reschedule?

No problem. You can cancel or reschedule free of charge up to 24 hours before your appointment, directly in your patient portal, by email or via WhatsApp at +357 94 309399. For cancellations less than 24 hours before your appointment, we charge a fee of €20.

Practice details

Office hours

Monday–Saturday
9:00–⁠17:00

Central European Time (CET)

Your privacy

Please use messages for general questions and appointments. Ordinary email is not end-to-end encrypted, so please send findings and other medical documents through the patient portal. In an emergency, call 112.

Privacy Policy

Tiredness · Poor sleep · Mood swings · Private online consultations

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Tiredness, poor sleep and mood swings often have a hormonal cause. Let’s look at yours.

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